Never happen to me. If it did, it would be the last time I used that dealership for service. I pay way too much and that is a lack of respect. Too much competition out there for them to get away with it. When I pick up my car, they drive it up to me and open the door for me and off I go. ( after I pay of course! LOL!)
Well, the paying part is true. The last time I went to car dealer, about a dozen years ago all they did was hook some computer up to the engine.. to see why the 'empty' light showed all the time except when the tank was absolutely full. And they were so rude.Told me it would cost 800 to replace a computer chip.. so I got some electricians tape and covered the red light, kept an eye on how many miles i drove. Silly. After that I just told my son the problem, and he got it taken care of.
Never! I use a local repair garage.