Fed-Ex's service is really an opinion, I use them most of the time (a good 80%) and they always seem to provide me with great customer service.If you are sure they made a mistake, complain to the "head hancho".
thanks waiting for a reply to my email
I haven't had any problems with FedEx customer service.
I hope I'm next, like you !
contact them or the vendor it was going to and let them get it fixed.
good advice