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Dick

Why won't my pc open a " gif ' file/ picture ? Any ideas as to what I need to do ?

I sometimes get sent a picture that is a gif file, and no matter what I try all I can get is a gray square, how do I correct this ?
Dimview09:

gif (graphic image file) right click on the image in the menu you will see "open with" select windows pictures and fax files see if that helps. Let me know

Dick:

Nope I don't get those options. any thing else to try ?

Kevhav1:

I have some questions........
1. Is it happening to a particular gif file or for every gif file in your PC?
2. In what application do you open gif files...........'Windows Picture and Fax Viewer'?
3. Did you try--- Right click on the file--->'Open with'--->Windows Picture and Fax Viewer ?

Dick:

Hi Murdoc these are pictures I receive by e-mail I don't get many that are gif files but I would like to see them. Yes this is true of all gif files I receive and a right click will not give me the options you would normally see, I am wondering if there is some software I need to handle this type of file ?

.......:

If it's grayed out, the gif might not have attached and thus you are getting a blank placeholder. Locate a good gif and try Murdoc's steps.

Kevhav1:

Yeah.....pb_bb guessed one possible cause.....I'll just add another......if this ONLY happening to the gif files you receive by e-mails then that means.........the e-mail client is blocking your gif images.........Is it hotmail you are using?

Dick:

Thanks pb_bb I have never been able to get a gif to open, I have a hard time believing that approx. 50 or so are all bad or not attached, it could be in one of my settings but I have no idea as to where to look for it.

Kevhav1:

Ok...try this link- http://lc.fdots.com/cc/lc/5c/5c6789f077516b7e0a568b4d0d90bc84.gif
and tell me if you can see the gif file or not?

Dick:

Yes Murdoc it is hotmail, do you think they block gif files ? Or can I change a setting in the tools or something ?

Dick:

OK I was able to see the little guy get beat-up by a small ball . So it has something to do with my hotmail account, now what ?

Kevhav1:

There should be a link at the top of the e-mail or a little bit higher.........saying 'Show Images'.....try clicking on it...........

Dick:

No there is nothing, just a gray square where the picture should be, I also took a look at the hotmail tools and saw nothing out of place there, I just don't know ?

Kevhav1:

Do you also see a 'red cross' like 'x' inside the box?

Dick:

Murdoc no it is not there either, this has been true of all gif photos I have received, I just don't see a way to do any thing, I can find no filter to change , no setting to change , and nothing to click to open such as you suggest ?

Kevhav1:

Ok......after reading your this comment.........I sent myself(a hotmail account) an e-mail with embedded gif from another account..........YES...the picture box was all grey....Now
At the top of the e-mail box...........there was an yellow bar saying "Attachments, pictures, and links in this message have been blocked for your safety. Show content"
After clicking on this 'Show Content' link.........I was able to watch the gif file........Now do you see this 'Show Content' link?

Dick:

Murdoc that bar doesn't show up I know the one you are talking about and have used it,
interesting GIF is a form of hyper text as are others I can play others but not GIF ?
Thank you for spending so much time with this, it truly has me perplexed.

Kevhav1:

Hmmmmmm........it can be the antivirus....it can be the firewall.....
well try both of them.......atleast you'll be able to watch the gifs in mails
1. Try logging in along with checking the option 'remember me on this computer'
and if that fails......
2. Just use Live mail......link- http://g.live.com/1rewlive/en/WLInstaller.exe

Kevhav1:

modified link to live mail- http://get.live.com/wlmail/overview

Pam:

Using Outlook Express, I have sent two gif pics to a user on hotmail, who used REPLY to answer that the pic was a grey space. I then resent pic, after converting it to a jpg, and she had no problem viewing it. Normally, an email with a pic inserted in the message space is displayed in the email, without opening with additional software program such as Windows Pic and fax viewer, plus her reply had the grey box in place of the pic I had sent. Right clicking on the grey box of her reply did not give me the option of opening with any external program, only COPY, SAVE AS, and SELECT ALL.

Woman:

I am able to open gif file that are saved on my computer but in hotmail they are showing up as grey boxes. How do I make them viewable in Hotmail?
I have tried getting email support from Hotmail and they sent me one automatic email and one other that didn'thelp at all. After that they didnt reply to me anymore.

Answer:
Text ColorBackground Color
BoldItalicUnderline
LeftCenterRightJustify
Ordered ListBulleted List
IndentOutdent
Horizontal Rule
SubscriptSuperscript
HyperlinkImage
Design ModeDesign
Html ModeHtml
 

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